Disclosures

INTERNET BANKING AND BILL PAYMENT FEES

FEATURE FEES
CODE's Online Banking No Fees
CODE's Online Banking and Bill Payment No Fees if member has a CODE Checking, Visa Debit Card, Direct Deposit of Net Pay and E-Statements (Free Bill Pay does not apply if member doesn't qualify for a Visa Debit Card.)

$4.95 / Month for up to 10 bills, an additional $0.30 for each bill thereafter

If use of the Visa Debit Card or Direct Deposit of net pay stops, or if the E-Statement service is discontinued, CODE reserves the right to charge a $4.95 monthly Bill Payment fee.

This Agreement and Disclosure provides information about CODE Credit Union's Online Banking Service and contains the disclosure required by the Electronic Funds Transfer Act. For the purpose of this agreement, "I", "me", and "mine" shall refer to each Member who is eligible and signs up for Internet Home Banking. "You", "Your", or "Credit Union" shall refer to CODE Credit Union where the Member has the accounts accessed through Internet Home Banking. All references to time of day in this Agreement and Disclosure refer to Eastern Standard Time. Except as set forth in this agreement, or in any later agreement concerning CODE Credit Union's Online Banking Service (Internet Home Banking), your membership agreement and disclosure agreements for accounts previously given to you (including the Regulation E Section and its liability provisions) will govern all transactions made on CODE Credit Unions Online Banking Service. All funds transferred from a loan account will be subject to the applicable loan agreement. Any debt created by this agreement will be secured by any and all share accounts that I own. Collateral securing other loans with CODE Credit Union will also secure this agreement, except loans where my personal residence is the collateral.

A. Eligibility to use CODE's Online Banking:

I understand that in order to use CODE's Online Banking, I must have an account that is in good standing. I may become eligible for the CODE's Online Banking Bill Payment feature by having an account in good standing and by simply submitting an application online for approval. Fee may apply.

B. Equipment and Technical Requirements:

I understand that to use CODE's Online Banking, I must have Internet Access through an Internet provider such as America Online® or Microsoft Network® and an Internet Browser software such as Netscape® Ver 2.02 or higher or Microsoft Explorer® Ver 6.0 or higher. I understand that the Credit Union does not make any warranties on equipment, hardware, software or Internet Provider Service, or any part of them, express or implied, including, without limitation, warranties of merchantability or fitness for a particular purpose. The Credit Union is not responsible for any loss, injury or damages, whether direct, indirect, special or consequential, caused by the Internet Provider, any related software, or the Credit Union's Internet Online Banking or the use of any of them or arising in any way out of the installation, use or maintenance of your personal computer hardware, software or other equipment.

C. General Information About CODE's Online Banking:

I may use CODE's Online Banking to (1) check account balances, (2) transfer money from a savings or checking account or make a Credit Union payment on a loan with the exception of a VISA payment, (3) check the history on my accounts (4) download account history to hard drive or to financial software such as Microsoft Money® (MS Money®) or Quicken®, (5) pay most bills with Internet Home Banking Internet Bill Pay feature, (6) obtain Credit Union product and service information. However, CODE's Online Banking may be temporarily unavailable due to Credit Union record updating or technical difficulties. Each service is discussed further in this Agreement and Disclosure. There is a dollar limit of $9,999.99 (or the available balance in my account, plus my overdraft line of credit available balance, whichever is less) on any payment or transfer. I authorize you to charge my designated account(s) for any transactions accomplished through the use of Internet Home Banking, including the amount of any recurring payment that I make, and charge for this service. I authorize you to transfer funds electronically between my designated account(s) according to my instructions initiated through CODE's Online Banking.

D. Transaction Modes and Process Dates:

Payments and Transfers can be processed from your credit union account in the following ways:

  • Today: If I designate a payment as a "Today" transaction, the processing date will be the next business day. I understand there must be sufficient funds available to process the transaction at the time the request for payment is made. Payments designated as "today" transactions, may not be canceled for any reason after they no longer appear on the pending payments screen. All transfer transactions are immediately deducted from my account. Refer to Section H of this agreement on how to Stop or Modify an authorized payment.
  • Future: If I designate a payment as a "Future" transaction, I may request that the transaction be made on a future date that I may designate up to 365 days in advance. The processing date will be the effective date I entered, or the next business day should the effective date fall on a weekend or holiday. Sufficient funds must be available by midnight of the night before the processing date, but will be deducted from my account on the actual processing date. "Future" transactions may be canceled or changed until 11:00 P.M. of the night before the processing date.
  • Recurring: If I designate a payment as a "Recurring" transaction, I may request that the transaction be made in the same amount to the same merchant or account on a specified regular, periodic basis, whether that be weekly, bi-weekly, monthly, etc. I will designate a "start" date and an "end" date. The processing date will be the effective date I entered, or the next business day, should the effective date be a weekend or holiday. I understand there must be sufficient funds available to process the transaction by midnight of the night before the processing date. The amount designated will be deducted from my account on the actual processing date. "Recurring" transactions may be canceled or changed up until 11:00 P.M. of the night before the processing date.

E. Bill Payments

All payments I make through CODE's Online Banking Bill Payment feature will be deducted from my designated checking account. Any payee I wish to pay through CODE's Online Banking Bill Payment feature must be payable in U.S. Dollars. Each payee must appear on the payee list I create with you and the account I am paying must be in my name. I may not use CODE's Online Banking Bill Payment feature to make payments to a federal, state, or local government or tax unit, or to other categories of payees that you may establish from time to time.

I must allow sufficient time for the payee to receive and process the payment before the payment due date (the due date shown on my invoice or provided in my agreement with the payee, not taking into account any grace period provided by the payee). If I do not allow sufficient time, I will assume full responsibility for all late fees, finance charges, or other actions taken by the payee.

Important Information: Payments may take up to 10 days to reach the vendor (payee), as they are sent either electronically or by check. CODE Credit Union is not liable for any service or late charges levied against me. The Credit Union is responsible only for exercising ordinary care in making payments upon my authorization and for mailing or sending a payment to the designated merchant in accordance with Section D of the Agreement and Disclosure. The Credit Union is not liable for any damages I incur if I do not have sufficient funds in my account to make the payment on the processing date, if the estimated time to allow for delivery to the payee is inaccurate, or due to delays in mail delivery, changes of merchant address or account number, the failure of any merchant to account correctly for the payment made in a timely manner, or for any other circumstance beyond the control of the Credit Union.

The Credit Union or Check Free may attempt to notify me by telephone on the day a payment is processed if there are not sufficient available funds in my account, but the Credit Union is not responsible if you are not able to reach me. To use this service, I must keep the Credit Union aware of changes in my current home or business phone numbers. A written notice will be sent to me of transactions you are unable to process because of insufficient available funds. In all cases, I am responsible for either making alternate arrangements for the payment, or rescheduling the payment through CODE's Online Banking Bill Payment. Insufficient available funds will prevent me from making more payments until resolved.

I authorize you, or any third-party acting on your behalf, to choose the most effective method to process my payments. I will receive a transaction confirmation number for each properly instructed payment. Unless I receive a confirmation number, you shall not be liable for any failure to make a payment.

The Credit Union reserves the right to refuse to make any payments, but you will notify me of any such refusal within three (3) business days following receipt of my process date.

F. Transfer Between Credit Union Accounts:

I may designate accounts at the Credit Union between which I may transfer funds electronically through CODE's Online Banking. All these accounts must be in my name.

I understand that under Federal Reserve Board Regulation D, I am permitted to make no more than (6) transfers or withdrawals from a savings or money market account per cycle (not counting ATM and teller transactions). CODE's Online Banking transfers are counted toward the six total permitted transfers or withdrawals. Further explanations of these restrictions are available from the Credit Union.

G. Account Information:

I may check the balance(s) and the history of my Credit Union accounts I designate through CODE's Online Banking.

H. Stopping or Modifying CODE's Online Banking Authorized Payments:

Payments designated as "Today" transactions may be stopped, canceled, or changed through Online Banking depending on the status or type of transaction. In order to request a stop payment or change to an Online Banking transaction, you can use the stop payment link in Bill Pay or contact CODE at 937.222.8971.

I. Fees:

You will charge me a monthly service fee for use of CODE's Online Banking Bill Payment service. The amount of the fee is set forth in the Credit Union's "Schedule of Fees and Charges".

J. Other Terms and Conditions:

You may occasionally introduce new services to enhance the existing program. You shall notify me of these new enhanced services and by utilizing these services, I agree to be bound by the obligations and conditions concerning these services.

In addition to the terms set forth in this agreement, I agree to be bound by all the terms and conditions of any separate users manual that I may be provided with in conjunction with this system and any and all applicable state and federal laws and regulations.

You reserve the right to terminate my use of CODE's Online Banking service, in whole or part, at any time without prior notice.

If I cancel my subscription to CODE's Online Banking and/or Bill Payment, then I agree to notify you at that time. I will be responsible for all payment instructions made prior to termination and for all other applicable charges and fees. I will cancel all outstanding payment orders before notifying you to terminate this service.

This agreement, any user's manual, and the applicable fees and charges may be amended by you in the future. In the event of amendment, you shall send notice to me either by mail to my last known address or transmit such notice of the amendment over the Online Banking service. My use of CODE's Online Banking service following the receipt of such notice constitutes acceptance of such amendment.

Electronic Fund Transfers: Your Rights and Responsibilities

Indicated below are types of Electronic Fund Transfers we are capable of handling, some of which may not apply to your account. Please read this disclosure carefully because it tells you your rights and obligations for the transactions listed. You should keep this notice for future reference.

Electronic Funds Transfers Initiated By Third Parties. You may authorize a third party to initiate electronic funds transfers between your account and the third party's account. These transfers to make or receive payment may be one-time occurrences or may recure as directed by you. These transfers may use the Automated Clearinghouse (ACH) or other payments network. Your authorization to the third party to make these transfers can occur in a number of ways. In some cases, your authorization can occur when the merchant posts a sign informing you of their policy. In all cases, the transaction will require you to provide the third party with your account number and credit union information. This information can be found on your check or draft as well as on a deposit or withdrawal slip. Thus, you should only provide your credit unio and account information (whether over the phone, the Internet, or via some other method) to trusted third parties whom you have authorized to initiate these electronic funds transfers. Examples of these transfers include, but are not limited to:

Preauthorized Credits: You may make arrangements for certain direct deposits (such as U.S. Treasury (Social Security), Public Employees Retirement System, or some employers (City of Dayton payroll) to be accepted into your checking or share savings account(s).

Preauthorized Payments: You may make arrangements to pay certain recurring bills from your checking account(s).

Electronic check or draft conversion: You may provide your check or draft to a merchant or service provider who will scan the check or draft for the encoded credit union and account information. The merchant or service provider will then use this information to convert the transaction into an electronic funds transfer. This may occur at the point of purchase, or when you provide your check or draft by other means such as by mail or drop box.

Electronic returned check or draft charge. Some merchants or service providers will initiate an electronic funds transfer to collect a charge in the event a check or draft is returned for insufficient funds.

PAT Telephone Transfers - types of transfers: You may access your account by telephone 24 hours a day at 937.222.4728 or 800.564.5227 using your personal identification number, a touch tone phone, and your account numbers, to:

  • Transfer funds from checking to share savings
  • Transfer funds form checking to Money Market
  • Transfer funds from share savings to Money Market
  • Transfer funds from share savings to checking
  • Transfer funds from Ready Cash line of credit to checking
  • Transfer funds from Ready Cash line of credit to share savings
  • Transfer funds from Ready Cash line of credit to Money Market
  • Transfer funds from Money Market to checking
  • Transfer funds from Money Market to share savings
  • Make payments from checking to loan accounts with us
  • Make payments from share savings to loan accounts with us
  • Get information about:
    • The account balance of checking accounts
    • The account balance of share savings accounts
    • Account balance of Money Market accounts
    • Account balance of loan accounts

Please also see Limitations of Frequency of Transfers section regarding limitations that apply to telephone transfers.

ATM Transfers - STAR, Money Station, and Plus Networks - types of transfers, dollar limitations, and charges: You may access your account(s) by ATM using your ATM card or Check Card and personal identification number, to:

  • Make deposits to checking account(s)
  • Make deposits to share savings account(s)
  • Get cash withdrawals from checking or share savings account(s) with an ATM card
    • You may withdraw no more than $200.00 per day in combination with point-of-sale transactions
  • Transfer funds from share savings to checking account(s)
  • Transfer funds from checking to share savings
  • Get information about:
    • The account balance of your checking account
    • The account balance of your share savings accounts

Charges for withdrawals, transfers, or inquiries are as follows:

  • Any PIN initiated transaction is considered an ATM transaction
  • At STAR ATMs, the charge is $1.00 per withdrawal or inquiry in excess of ten per month
  • At Plus ATMs, the charge is $1.50 per withdrawal or inquiry
  • At MoneyStation ATMs, the charge is $1.50 per withdrawal or inquiry
  • No charges shall be imposed if you have $2,000.00 on deposit with us combined between all of your accounts.

Types of ATM / Debit Card Transactions: You may access your checking account(s) to purchase goods (in person) and pay for services (in person).

Point-of-Sale Transactions - dollar limitations - Using your ATM card:

  • You may not exceed $200.00 in transactions per day in combination with ATM transactions

Types of Check Card Point-of-Sale Transactions - You may access your checking account(s) to purchase goods (in person, online, or by phone), pay for services (in person, online, or by phone), get cash from a merchant, if the merchant permits, or from a participating financial institution, and do anything that a participating merchant will accept.

Point-of-Sale Transactions - dollar limitations - Using your card:

  • You may not exceed $1,000.00 in transactions per day

Currency Conversion. When you use your Check Card at a merchant that settles in currency other than US dollars, the charge will be converted into the US dollar amount. The exchange rate between the transaction currency and the billing currency used for processing international transactions is a rate selected by Visa from the range of rates available in wholesale currency markets for the applicable central processing date, which rate may vary from the rate Visa itself receives, or the government-mandated rate in effect for the applicable central processing date. In each instance, plus or minus any adjustment determined by the issuer.

Advisory Against Illegal Use. You agree not to use your card(s) for illegal gambling or other illegal purpose. Display of a payment card logo by , for example, an online merchant does not necessarily mean that transactions are lawful in all juristictions in which the cardholder may be located.

Please see your cardholder agreement for additional information relating to the use of your Check Card.

Please also see Limitations on Frequency of Transfers section regarding limitations that apply to debit card transactions.

Limitations on Frequency of Transfers: In addition to those limitations on transfers elsewhere described, if any, the following limitations apply:

  • During any month, you may not make more than six withdrawals or transfers from a savings account of yours or to a third party by means of a preauthorized or automatic transfer or telephonic order or instruction. No more than three of the six transfers may be made by check or similar order to a third party. If you exceed the transfer limitations set forth above in any statement period, your account will be subject to closure by the credit union.

CODE's Online Banking - types of transfers and charges: You may access your account(s) by computer using your access code, account numbers, a PC modem, and Internet access, to:

  • Transfer funds from checking to savings
  • Transfer funds from savings to checking
  • Transfer funds from savings or checking to club account
  • Transfer funds from savings or checking to Money Market
  • Transfer funds from Ready Cash line of credit to checking
  • Transfer funds from Ready Cash line of credit to savings
  • Make payments from checking to loan accounts with us
  • Make payments from savings to loan accounts with us
  • Get information about:
    • The account balance of checking accounts
    • Your account activity
    • Get stock quotes

FEES

  • We do not charge for direct deposits to any type of account.
  • We do not charge for preauthorized payments from any type of account.

Except as indicated elsewhere, we do not charge for these electronic fund transfers.

ATM Operator/Network Fees. When you use an ATM not owned by us, you may be charged a fee by the ATM operator or any network used (and you may be charged a fee for balance inquiry even if you do not complete a fund transfer).

DOCUMENTATION

  • Terminal Transfers: You can get a receipt at the time you make any transfer to or from your account using one of our automated teller machines or point-of-sale terminals.
  • Preauthorized Credits: If you have arranged to have direct deposits made to your account at least once every 60 days from the same person or company, you can call us at 937.222.8971 to find out whether or not the deposit has been made.
  • Periodic Statements:
    • You will get a monthly account statement from us for your checking accounts.
    • You will get a monthly account statement from us for your share savings accounts, unless there are no transfers in a particular month. In any case, you will get a statement at least quarterly.

PREAUTHORIZED PAYMENTS

  1. 1. Right to stop payment and procedure for doing so: If you have told us in advance to make regular payments out of your account, you can stop any of these payments. Here is how:
    • o Call us or write us at the telephone number or address listed in this brochure in time for us to receive your request 3 business days or more before the payment is scheduled to be made. If you call, we may also require you to put your request in writing and get it to us within 14 days after you call.

We will charge you $25.00 for each stop payment order you give.

  • Notice of varying amounts: If these regular payments may vary in amount, the person you are going to pay will tell you, 10 days before each payment, when it will be made and how much it will be. (You may choose instead to get this notice only when the payment would differ by more than a certain amount form the previous payment, or when the amount would fall outside certain limits that you set.)
  • Liability for failure to stop payment of preauthorized transfer: If you order us to stop one of these payments 3 business days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages.

FINANCIAL INSTITUTION LIABILITY

Liability for failure to make transfers: If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance:

  1. If, through no fault of ours, you do not have enough money in your account to make the transfer.
  2. If you have an overdraft line and the transfer would go over the credit limit.
  3. If the automated teller machine where you are making the transfer does not have enough cash.
  4. If the terminal or system was not working properly and you knew about the breakdown when you started the transfer.
  5. If circumstances beyond our control (such as fire or flood) prevent the transfer, despite reasonable precautions that we have taken.
  6. There may be other exceptions stated in our agreement with you.

CONFIDENTIALITY

We will disclose information to third parties about your account or the transfer you make:

  1. Where it is necessary for completing transfers; or
  2. In order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant; or
  3. In order to comply with government agency or court orders; or
  4. If you give us written permission.

UNAUTHORIZED TRANSFERS

Consumer Liability: Tell us AT ONCE if you believe your card and/or code has been lost or stolen. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account (plus your maximum overdraft line of credit). If you tell us within 2 business days, you can lose no more than $50 if someone used your card and/or code without your permission. (If you believe your card and/or code has been lost or stolen, and you tell us within 2 business days after you learn of the loss or theft, you can lose no more than $50 if someone used your card and/or code without your permission.)

If you do not tell us within 2 business days after you learn of the loss or theft of your card and/or code, and we can prove we could have stopped someone from using your card and/or code without your permission if you had told us, you could lose as much as $500.

Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time.

If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods.

  • Additional Limit on Liability for Check Card. Unless you have been grossly negligent or have engaged in fraud, you will not be liable for any unauthorized transactions using your lost or stolen Check Card. This additional limit on liability does not apply to ATM transactions, to transactions using your Personal Identification Number which are not processed by Visa, or to commercial cards.

Contact in event of unauthorized transfer: If you believe your card and/or code has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, call or write us at the telephone number or address listed in this brochure.

ERROR RESOLUTION NOTICE

In Case of Errors or Questions About Your Electronic Transfers, Call or Write us at the telephone number or address listed in this brochure, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.

  1. Tell us your name and account number (if any).
  2. Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
  3. Tell us the dollar amount of the suspected error.

If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.

We will determine whether an error occurred within 10 business days (5 days for Check Card point-of-sale transactions and 20 business days if the transfer involved a new account) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a new account, a point-of-sale transaction, or a foreign-initiated transfer) to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days (5 business days for Check Card point-of-sale transactions and 20 business days if the transfer involved a new account) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint in writing and we do not receive it within 10 business days, we may not credit your account. Your account is considered a new account for the first 30 days after the first deposit is made, unless each of you already has an established account with us before this account is opened.

We will tell you the result within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.

CODE Credit Union
355 W. Monument Ave.
Dayton, OH 45402
Business Days: Monday through Friday
Excluding Federal Holidays
Phone: 937.222.8971


MORE DETAILED INFORMATION IS AVAILABLE UPON REQUEST.

INTERNET BANKING AND BILL PAYMENT FEES


FEATURE FEES
CODE's Online Banking No Fees
CODE's Online Banking Bill Payment No Fees if member has a CODE Checking, Visa Debit Card, Direct Deposit of Net Pay and E-Statements (Free Bill Pay does not apply if member doesn't qualify for a Visa Debit Card.)

$4.95 / Month for up to 10 bills, an additional $0.30 for each bill thereafter.

If use of the Visa Debit Card or Direct Deposit of net pay stops, or if the E-Statement service is discontinued, CODE reserves the right to charge a $4.95 monthly Bill Payment fee.

$25.00 / Non-sufficient Funds Fee (each item) for CODE's Online Bill Payment Service.

$25.00 / Stop Payment Fee (see Section H of the Online Banking Agreement for additional information regarding Stop Payments for CODE's Online Bill Payment Service.)